Command. Control. Optimize.

Behind every great live casino experience is a powerful, stable, and insight-driven back office. At Igni Slot, we understand that operators need more than just a dashboard — they need a fully equipped command center that allows them to manage live content in real time, fine-tune performance, monitor player behavior, and make informed business decisions.

Our Live Casino Back Office is engineered for full operational oversight. It combines intuitive interfaces with deep data access, empowering your team to oversee every aspect of the live experience — from table activity to dealer performance, bonus tracking, and player engagement metrics.

Total Visibility Across Live Tables

Our back office gives you a real-time window into your entire live casino operation. Whether you’re running a single branded table or managing multiple live studios across regions, you’ll see every table, every round, and every transaction — as it happens.

Monitor with Precision:

• Live session tracking across all tables
• Real-time bet, win, and payout data
• Active player count and session duration
• Game state status (betting, dealing, result)
• Alert triggers for unusual betting patterns or high-risk sessions

This level of visibility gives operators the ability to make timely decisions, spot performance trends, and immediately address anomalies or disputes.

Dealer Performance Monitoring

Your dealers are the face of your live casino — and their performance matters. Our system provides real-time and historical metrics on dealer behavior, helping you ensure consistent quality and identify training opportunities.

Track:

• Round speed and handling time
• Dealer error rates
• Session duration per shift
• Player satisfaction and retention during sessions
• Multilingual dealer efficiency across markets

You can filter data by game type, table ID, or individual dealers, giving you full insight into who’s performing, who needs support, and where improvements can be made.

Game Configuration Tools

Our Live Casino Back Office allows you to fully configure how each game table operates — in real time.

Manage:

• Table availability and open hours
• Language preferences and dealer assignment
• Bet limits, side bets, and payout rules
• Bonus triggers and promotional overlays
• Game branding, visuals, and table themes

Changes can be applied instantly or scheduled ahead of time — perfect for running campaigns, local events, or VIP hours.

Player Session Data & History

Access detailed player session logs, including:

• Session duration and entry/exit timestamps
• Bet history by round
• Winnings, losses, and game events
• Chat interactions (with moderation access)
• Session flags for risk, bonus abuse, or regulatory alerts

This data is invaluable for customer support, VIP analysis, fraud detection, and responsible gaming compliance. All logs are exportable and available via API.

Bonus and Promotion Control

Our back office integrates seamlessly with Igni Slot’s promotional tools, allowing you to manage and track live casino bonuses in real time.

Features include:

• Free chip and bonus round configuration
• Time-limited reward campaigns
• Live jackpot overlays and contribution tracking
• Leaderboards and tournament management
• Instant promo reporting and ROI tracking

All tools work without interrupting the game stream, maintaining player immersion while maximizing promotional impact.

Multibrand, Multimarket Management

Operate multiple brands or serve different markets? No problem. Our system is designed for multi-tenant operations, allowing you to:

• Manage multiple casino environments under one login
• Segment data by brand, table, or geography
• Assign different access roles for teams and departments
• Localize language, currency, and regulatory settings per region

This is ideal for large operators, aggregators, or white-label partners needing a single back office that serves many front ends.

Real-Time Alerts & Notifications

Stay ahead of issues and opportunities with built-in alerts for:

• Dealer issues or delays
• Table inactivity or traffic spikes
• Jackpot hits or promo milestones
• Compliance warnings (e.g., player limits, flagged accounts)
• Technical events like stream lag or bet rejections

Alerts can be delivered via dashboard, email, or webhook — so you’re always informed, wherever your team operates.

Comprehensive Reporting & Analytics

Turn live casino data into business intelligence. Our back office comes with powerful analytics tools that help you evaluate:

• Player behavior and retention
• Game popularity and volume
• Dealer and table performance
• Revenue trends and drop-off points
• Bonus efficiency and promotional lift

Reports are customizable, exportable, and support integration with your own BI platforms via API.

Regulatory Compliance & Audit Trails

Stay compliant with licensing authorities through built-in tracking and reporting tools.

• Session logs and gameplay recordings
• Game outcome validation and timestamps
• Full bet/win history per user
• GDPR-compliant data access tools
• Certification and audit export packs

Designed to meet the requirements of MGA, UKGC, Curaçao, and other major licensing jurisdictions, our system simplifies audits and legal reviews.

Access Control & User Management

Ensure operational security and accountability with tiered access controls:

• Role-based permissions (admin, CRM, finance, support, etc.)
• IP restrictions and login history
• Action logs for all users and system changes
• Customizable dashboards per role

This guarantees your teams have access only to the tools they need — nothing more, nothing less.

Localization & Market Adaptation

All back office features are fully localized, supporting:

• 20+ interface languages
• 50+ currencies
• Custom market-specific logic (bet limits, side bet availability, etc.)
• Responsible gaming tools aligned with local regulation

You can run global operations from a single hub, while still respecting the nuances of every market you serve.

Why Choose Igni Slot’s Live Casino Back Office

• Centralized command for live operations
• Clean, intuitive UI designed for efficiency
• Real-time updates and high-speed data access
• Customizable to fit your structure and market
• Secure, compliant, and constantly evolving
• Backed by 24/7 technical support and onboarding guidance